Hello everyone, I have an Assignment for you today. This assignment must be no later than 10 pm. By the way, I need this assignment to be PLAGIARISM FREE & a Spell Check when completed. Make sure you the instructions . Now without further ado, the instructions to the assignments are below: Choose one of the scenarios below (A or B) to complete the assignment. You are the business owner of a local small engine repair shop, and you have been thinking about implementing a knowledge management system for your customer service technicians. You are thinking about this because there are times when some of your technicians know how to fix certain engine problems and others do not. Providing a central knowledge repository could help share troubleshooting and repair knowledge among your technicians. You are the business owner of a local cleaning service, and you have been thinking about implementing a knowledge management system for your cleaning technicians, especially for
those who troubleshoot and solve cleaning problems, such as removing certain carpet and water stains, addressing mold, and selecting the proper tools and products to use for other types of cleaning issues. You are thinking about this because there are times when some of your cleaning technicians know how to properly clean carpets and others do not. Providing a central knowledge repository could help share cleaning knowledge among your cleaning technicians. After you chose your scenario (A or B), compose a paper that addresses the elements listed below. Your paper must be at (not counting the title and reference pages), and you must also use . , and your paper must be formatted in accordance to APA guidelines. By the way, I’ve attached a Study Guide & several articles (for you to pick from) from the CSU Library to help you with this assignment! You can choose one or more articles from below or take one article below and pick another article from a different source.