Question textYou have just accepted an international assignment inSweden. On your first day in the office, you meet several new colleagues. Larsis the manager of the office and is a Swedish citizen; he has been with thecompany for five years. Sylvie is from France and has also just come to Swedento work for your U.S. company.
Sylvie would be referred to as a(n):Select one:a. expatriateb. host-countrynationalc. third-countrynationald. local providere. interloper
Which of the following acts prohibits discrimination basedon race, sex, age, color, national origin, and religion?Select one:a. The Fair LaborStandards Act of 1938b. The ImmigrationAct of 1990c. The Equal Pay Act(1963)d. The Americans withDisabilities Act (1990)e. The Civil RightsAct of 1964
Question 3tLearning organizations are good atSelect one:a. problem creation.b. learning fromprior experiences.c. containingknowledge.d. discouraging newapproaches.e. None of the above.
Question 4
Question textCollective Bargaining establishesSelect one:a. wages, hours andworking conditions.b. a grievanceprocedure.c. order of layoffs.d. All of the above.e. None of the above.
uestion 5
Question textBarney’s Bats is reviewing their entire process. Inparticular, they are assessing how they get the wood used to make their bats,the process of making the bats from wood, and what their customers are lookingfor in their products. They market exclusively to major league players who areboth demanding and specific in their requirements.
When the managers of Barney’s Bats consider the requirementsthe players have for the bats, they are looking at what part of the valuechain?Select one:a. inbound logisticsb. operationsc. outbound logisticsd. marketing andsalese. service
Question 6Not yet answeredMarked out of 3.00Flag questionQuestion textWhich type of departmentalization requires diligentattention to managing decentralization and delegation?Select one:a. Functionalb. Productc. Customerd. Geographice. Geometric
uestion 7Not yet answeredMarked out of 3.00Flag questionQuestion textWhen identifying the best strategy for competing in a globalmarketplace, it is helpful to plot a company’s position on a(n):Select one:a. leadership gridb. force fieldanalysis gridc.integration-responsiveness gridd. cost-benefit gride. None of the above.
uestion 8Not yet answeredMarked out of 3.00Flag questionQuestion textSuppose you are promoted to a managerial position in a firmthat you have been working for about five years. You are pleased with your newjob but are concerned about problems you have been having. You are required, aspart of your job, to determine the employees’ leave schedules. However, whenyou tell an employee that he/she can’t take leave on a certain day, the ownerof the company allows them to go anyway. Consequently, the employees you manageare beginning to bypass you and do not seem to view you as a manager. Worsethan that, after the owner has allowed the employee to take leave, if theirwork doesn’t get completed in their absence, the owner is upset with you!
In this situation, the basic problem is that the managerdoesn’t have the ___________ to carry out the ___________ he has been given.Select one:a. responsibility,authorityb. authority,responsibilityc. accountability,authorityd. authority,accountabilitye. responsibility,tasks
Question 9Not yet answeredMarked out of 3.00Flag questionQuestion textA type of organization in which top management ensures thatthere is consensus about the direction in which the business is heading is a:Select one:a. networkorganization.b. mechanisticorganization.c. high-involvement organization.d. learningorganization.e. functionalorganization.
Question10Not yet answeredMarked out of 3.00Flag questionQuestion textSuppose your company wins the Baldrige Award. When the awardis presented, there are four areas of special commendation for your company:1. Your company has consistently had the highest customersatisfaction ratings in the industry for over 10 years.2. Your company has been able to reduce the cost of yourproduce by 10% even though competitors’ prices and the cost of raw materials isrising.3. Your employees are a team of diverse, highly-satisfiedpeople who are committed to the organization’s sustained success.4. Your organization’s managers and employees are in touchwith the long-term strategies for the company, constantly searching foropportunities and changes in customer expectations.
In number 3 above, your company is being recognized in whichcategory of the Baldrige criteria?Select one:a. Leadershipb. Strategic Planningc. Human ResourceFocusd. Process Managemente. Business Results
Question11Not yet answeredMarked out of 3.00Flag questionQuestion textSusan is a new management trainee at Barney’s Bats, Inc. Shehas just graduated with her bachelor’s degree in management and is anxious touse her education. She has been at work several days and has some questionsabout how the organization is managed and how the principles of organizationstructure are used in the company. She believes there is to
o muchspecialization and that the span of control in the company is not optimal.
Susan is looking for a long-term career with this company.Where can she look to view possible career paths with this company?Select one:a. minimum jobqualifications for entry-level jobsb. the organizationchartc. ask the directorof public relationsd. company financialstatementse. There is probablyno way to answer this question.
Question12Not yet answeredMarked out of 3.00Flag questionQuestion textSubdividing an organization into smaller units isSelect one:a.departmentalization.b. usually less costefficient.c. more expensive.d. not effective fordecentralized organizations.e. All of the above.
Question13Not yet answeredMarked out of 3.00Flag questionQuestion textThe Community Helpers Counseling Center and the SimplifiedSoftware Company have recently joined forces to produce a meal planning programfor use on home computers. The two organizations decided to work together onthe project since neither one could have developed the project with their ownresources. This effort could be considered aSelect one:a. networkorganization.b. strategicalliance.c. cluster organization.d. classicalconglomerate.e. high-involvementorganization.
Question14Not yet answeredMarked out of 3.00Flag questionQuestion textThe areas described in the text as the most dominant in theglobal economy include:Select one:a. North America,Europe, and Asiab. North America,Mexico, and Asiac. North America,South America, and Europed. North America,Asia, and Africae. Europe, Asia, andAfrica
Question15Not yet answeredMarked out of 3.00Flag questionQuestion textSuppose you face a question regarding how to handle adefective piece of equipment that your company sold. To tell the customer wouldcost you a substantial amount of money but if the equipment fails, it couldlead to serious injury of the customer. You are choosing between three optionspresented by colleagues:Option 1: Keeping quiet about the defect.Option 2: Review company policy, industry practices, andadvice from colleagues.Option 3: Disclose the defect and suggest alternatives toeliminate the risk of injury.
Option B employs which ethical approach?Select one:a. egoismb. utilitarianismc. relativismd. virtue ethicse. None of the above.
Question16Not yet answeredMarked out of 3.00Flag questionQuestion textThe model in which managers use their organization’sexisting core capabilities to expand into foreign markets is called:Select one:a. internationalmodelb. multinationalmodelc. global modeld. transnationalmodele. All of the above
Question17Not yet answeredMarked out of 3.00Flag questionQuestion textFlexible factories differ from traditional factories bySelect one:a. lot size, flowpatterns, scheduling.b. providing moreproduction options.c. providing agreater variety of products.d. All of the above.e. None of the above.
Question18Not yet answeredMarked out of 3.00Flag questionQuestion textSpeaking out against unethical actions is called:Select one:a. empathyb. generativityc. mutualityd. financialaspiratione. intolerance ofineffective humanity
Question19Not yet answeredMarked out of 3.00Flag questionQuestion textWhich organizational structure realizes the advantage oflocal responsiveness but the disadvantage of high manufacturing costs?Select one:a. Transnationalb. Globalc. Worldwided. Internationale. Multinational
Question20Not yet answeredMarked out of 3.00Flag questionQuestion textThe procedures that link the various parts of theorganization for the purpose of achieving the organization’s overall missionis:Select one:a. coordination.b. accountability.c. responsibility.d. authority.e. corporategovernance.
Question21Not yet answeredMarked out of 3.00Flag questionQuestion textSelling the rights to use your company’s brand name inreturn for a lump-sum payment and a share of the profits generated is referredto asSelect one:a. franchising.b. licensing.c. entering a jointventure.d. exporting.e. royaltyfacilitation.
Question22Not yet answeredMarked out of 3.00Flag questionQuestion textIdeally, decision making should be done bySelect one:a.the board of directors.b.the top management of the organization.c.the customers of the organization.d.the supervisory level employees.e.those people most affected with the issue to be decided.
Question23Not yet answeredMarked out of 3.00Flag questionQuestion textThe sequence of activities that flow from raw materials tothe delivery of a product or service, with additional value created at eachstep is called:Select one:a. competitiveanalysis.b. value chain.c. customer analysis.d. total qualitymanagement.e. ISO 9000.
uestion24Not yet answeredMarked out of 3.00Flag questionQuestion textIn a recent survey of 200 professionals, __________ percentadmitted to lying to customers and colleagues.Select one:a. 2b. 10c. 98d. 64e. 35
Question25Not yet answeredMarked out of 3.00Flag questionQuestion text___________ considers acceptable behavior as that whichmaximizes benefits for the individual.Select one:a. Egoismb. Deontologyc. Relativismd. Universalisme. None of above.