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You’ve assessed your conflict management style earlier in the module, and you’ve studied the five basic conflict management styles. With your new insights and understanding, you are now ready to compete the following assignment.
Instructions
Identify two conflicts you have experienced, and record the details of each using the guide that follows. The more recent the conflict, the more valuable this assignment will be. If possible, they should be conflicts with people who are important to you—in other words, involve relationships that matter. Provide a short description of the two conflicts in your paper’s ‘Introduction’.
Use the specific format which follows for the paper that you are required to submit.
Conflict Details
For each conflict, describe:
who it was with
what it was about
when it occurred
any other relevant factors
How You Managed It
Describe:
what you said
how you said it
how you acted
explain how this demonstrates your conflict management style
The Outcome
Describe:
how you felt
how the others involved felt
Ask yourself: “Am I happy with the outcome of this conflict?”
Once you have done this for each of the two conflicts, pre

pare and submit a formal paper describing and exploring what you have learned about your conflict management style. Use headings to make sure you cover the following points.
Introductory paragraph (no heading)
General overview of what you discovered
What is your conflict management style?
What is your primary style, and what is your back up style?
How do you know? Use your chart to provide an explanation of this.
Describe your feelings about your handling of this conflict
Are you happy with how you handle conflict?
After conflicts, do you feel worse or better?
Effect on Relationships
Did these conflicts make your relationships stronger or weaker?
Patterns of conflict management
Patterns of emotion
Patterns of communication
Patterns of behaviour
Changes
What would you like to change about your conflict management style?
What would you keep?
First steps to making changes
Conclusion
Summarize your findings. What did you learn from this assignment?
The paper should be a minimum of (two) 2 pages and a maximum of 750 words (three pages) in length, double spaced and typed. A cover page must be included in the required APA format (see Course Resources).